Season 2017/18
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Complaints Procedure

In the event that any member feels that he or she has suffered discrimination in any way, or that the Club Policies, Rules or code of conduct have been broken, he or she should follow the procedure below.
1. You should report the matter to the Club Secretary or another member of the Committee.
  Your report should include:
  i. details of what, when, and where the occurrence took place;
  ii. any witness statements and names;
  iii. names of any others who have been treated in a similar way;
  iv. details of any former complaints made about the incident, date, when and to whom made;
  v. a preference for a solution to the incident.
2. The Club's Management Committee will sit for any hearings that are requested.
3. The Club's Management Committee will have the power to:
  i. warn as to future conduct;
  ii. suspend from membership;
  iii. remove from membership any person found to have broken the Club's Policies or codes of conduct.


The complaints procedure may be printed or saved from this PDF version.

LUFC Complaints Policy
(Adobe Acrobat or a PDF Reader required.)

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